Frequently Asked Questions
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SCHEDULE OF EVENTS
What events are held at Rogers Centre?
Rogers Centre is home to Major League Baseball’s Toronto Blue Jays,
the Canadian Football League’s Toronto Argonauts, concerts from
some of the world’s top performers, soccer matches, motor sports,
family shows, conventions, trade shows and private events.
What’s coming up on the schedule?
A detailed calendar of confirmed events is always updated on this website.
You can also call our event hotline at 416-341-3663.
TICKET INFORMATION
How do I purchase tickets for events at Rogers Centre?
Most concert and event tickets are sold through Ticketmaster at 416-870-8000
or www.ticketmaster.ca. A Ticketmaster
window is open at Rogers Centre - Gate 7 from 10:00 am - 6:00 pm, Monday
to Saturday. It’s closed Sundays, save for event dates.
How do I purchase Blue Jays tickets?
You can buy great seats:
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At www.bluejays.com
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By calling 416-341-1234 (or toll-free at 1-888-OK-GO-JAY)
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By visiting the Blue Jays Box Office - Gate 9
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At Jays Shop locations
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At select Rogers Video locations
How do I purchase Argos tickets?
You can buy great seats:
Can I rent a Luxury Suite?
Rogers Centre has invested millions of dollars in the most up-to-date
design and technology of our Luxury Suites. With high-level amenities
and locations to suit any occasion, Luxury Suites are a great way to attract
new prospects, reward employees or to celebrate business in style and
comfort. For information, pricing and availability please call 416-341-1635.
DIRECTIONS & PARKING
How do I get to Rogers Centre?
Directions to
Rogers Centre by public transit and car are available on this website.
Where can I park at Rogers Centre?
There is underground parking at Rogers Centre, accessible from Bremner
Boulevard opposite Gate 8. Rates vary based on the event. There are also
a number of public parking lots within easy walking distance of Rogers
Centre, but the building maintains no affiliation to these lots.
What about disabled parking?
A limited number of spots are available, but must be reserved by calling
Rogers Centre Parking at 416-341-3004.
We’re coming as a group - What about bus parking?
A bus parking lot is available off Bremner Boulevard opposite Gate 9.
Space can be reserved by calling 416-341-3057. The cost is $40.00 from
12:00 a.m. to 11:59 p.m., with credit cards and cash accepted on event
days. Buses can drop guests off at Gate 7 or Gate 13.
WHAT CAN I BRING TO THE EVENT
Can I bring a bag or knapsack?
Guests are permitted to bring knapsacks and bags smaller than 16 in. X
16 in. X 8 in. into Rogers Centre. Hard-sided coolers and larger bags
are not permitted. All bags are subject to inspection.
Can I bring food to the event?
The concessionaires at Rogers Centre, Sportservice and Levy’s Restaurants,
have put together menus that appeal to all tastes. Rogers Centre does
allow guests to bring food in as long as the items are wrapped, bagged
or left inside a container to avoid spillage.
Can I bring alcohol?
Guests are not permitted to bring alcohol into Rogers Centre. Alcoholic
beverages can be purchased from authorized vendors once inside the facility.
Guests found with unauthorized alcohol can have their ticket confiscated
and be removed from the facility without compensation.
I’m bringing my family - What about strollers and other items?
Rogers Centre is pleased to provide the ability for families to check
their strollers at select events at a Guest Services booth or another
specially designated area. Please check the event details page for your
event to verify if this service will be provided. Other larger items can
also be checked at Guest Service locations located on the 100, 200 and
500 Levels. Rogers Centre is not responsible for any missing, lost, stolen
or damaged items while checked.
I’m coming with an elderly or disabled guest. Can I get help with
a wheelchair?
Gate 7 has been designated as a special needs entrance. A staff member
will gladly escort guests to their seats where a wheelchair is needed.
With only a limited number of wheelchairs available for use, they are
normally not lent out for an entire event.
AT THE EVENT
Can I smoke at Rogers Centre?
Rogers Centre is a smoke-free environment in full compliance with the
Smoke-Free Ontario Act. Smoking is not permitted anywhere inside the facility.
I’ve lost something. Where can I find it?
Lost items are turned in by our staff to Guest Services locations during
events. After an event is over, please contact our "Lost &
Found" department at 416-341-3060 leaving a message with your
name, phone number, a description of the lost item and the date of the
event you attended.
THE FIELD & THE ROOF
Why doesn’t Rogers Centre have a natural grass field?
To maintain the ability to transform quickly and efficiently to accommodate
a number of events, Rogers Centre makes use of a synthetic playing surface
for baseball, football, soccer and other sporting events. The surface,
made to look, feel and play like natural grass is called FieldTurf. It
is made by a Canadian company based in Montreal.
How long does it take to put the field in place or take it away?
Typically, it takes up to 30 hours to convert the stadium from a baseball
diamond into a football field. It takes 20 hours to remove the diamond
to go to the concrete floor. It takes 16 hours to remove the football
field to go to concrete.
Can I rent the field for a baseball game?
Fans can get the chance to play at Rogers Centre for up to four hours.
Field rental includes access to dressing rooms, dugouts, security and
First Aid officers, bases, balls and bats. You’ll have to supply
your own gloves. For information, pricing and availability, please contact
Event Sales at 416-341-2222 or eventsales@rogerscentre.com.
How long does it take to open or close the roof?
The roof takes just over 20 minutes to open or close.
How do you decide whether to open or close the roof for an event?
The decision to host an event, baseball game or football game with an
open or closed roof, is based upon detailed weather information gathered
by our Roof Technicians.
EMPLOYMENT
How do I apply for a job with Rogers Centre or the Blue Jays?
For information on job openings at Rogers Centre or with the Blue Jays, please visit
careers at Rogers.
ALL OTHER QUESTIONS
I have a question that’s not listed here. Who can I contact for
assistance?
Please don’t hesitate to call Guest Services at 416-341-1707 or
write to us at fanfeedback@rogerscentre.com
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