Rogers Centre Made Simple
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| Rogers Centre has everything you need to be comfortable during your visit. |
Rogers Centre strives to meet your expectations each time you come to the venue. To help you get around the building and find what you are looking for, the below information is here to assist you.
ACCESSIBLITY
Accessibility for Ontarians with Disabilities Act (AODA)
The Accessibility for Ontarians with Disabilities Act (AODA) was established to develop implement and enforce accessibility standards respecting goods, services, facilities, accommodation, employment, buildings, structures and premises. Passed in 2005 and as of January 1, 2012, the AODA legally requires all organizations, both public and private, that provides goods or services either directly to the public or to other organizations in Ontario and that have one or more employees to provide accessible customer service to persons of all ability levels.
The Toronto Blue Jays and Rogers Centre are committed to a more accessible Ontario and have provided all of their staff with the necessary training to accomplish this objective and service the needs of all of their guests during every event held at the stadium. If you require a copy of the Toronto Blue Jays and Rogers Centre Accessible Guest Experience Policy, please phone 416-341-1000 and ask to speak with a Guest Experience representative.
Accessible Support Entrance
Rogers Centre and the Toronto Blue Jays are pleased to offer an Accessible Support entrance to guests who may require assistance entering the stadium or getting to their seats. Gate 7 has been designated as our Accessible Support Entrance. Guests with specific needs should contact the Guest Experience Department at 416-341-1000 or at fanfeedback@bluejays.com at least 24 hours prior to arriving for a game or event to discuss their individual requirements.
Accessible Parking
A limited number of parking spaces are available by reservation only for guests with mobility issues. For further information and to make reservations, contact Rogers Centre Parking at 416-341-3004. Please have your disability permit number handy for bookings. Bookings begin three weeks prior to the event day.
Accessible Seating
There are a number of accessible and companion seating locations throughout Rogers Centre. Tickets for these seats can be purchased by calling the Blue Jays Ticket Office at 416-341-1234. Guests are asked to specify their need for accessible seating at the time of ticket purchase. Please note: companion seat pricing is the same as all tickets within the same price category.
Elevator Access
Guests requiring assistance in reaching their seating level may use one of the eight elevators conveniently located at Rogers Centre. Elevators can be found at Gates 3, 7, 9 and 13.
Priority should be given to elderly guests or those with a disability that affects their mobility. As a courtesy to our guests, we ask individuals carrying beverages on the elevators to ensure they have the appropriate lid on the container whenever possible.
Wheelchairs & Wheelchair Escorts
The Toronto Blue Jays are happy to provide wheelchairs to transport fans that may require assistance to and from their seats upon their arrival at Rogers Centre. A Guest Experience Ambassador can meet guests at our Accessible Support Entrance located at Gate 7 and ensure they receive the appropriate attention. Please note, due to the limited number of wheelchairs, guests are not able to remain seated in them for the entire event. Rogers Centre does not provide wheelchair rentals; however, there are chairs available in the accessible seating sections for your convenience. Inquiries concerning accessible seating should be directed to the Blue Jays Ticket Office at 416-341-1234.
If you would like to arrange for a wheelchair escort, or to have an Ambassador assist you in getting to your seats, please contact the Guest Experience Team at least 24 hours prior to your arrival at 416-341-1000 or at fanfeedback@bluejays.com.
BANK MACHINES
Bank Machines are located in the following areas of Rogers Centre:
- Level 100: near sections 113A, 116, 121, 126, 130A, 135
- Level 200: near sections 213, 221, 235
- Level 500: near sections 517 and 530
Note: there is a surcharge for the use of the Bank Machines.
BOX OFFICE LOCATIONS & HOURS OF OPERATION
Tickets for all Rogers Centre events and Toronto Blue Jays games may be purchased at our venue box office, located on the southwest corner of Rogers Centre, near Gate 9. Click here for seating charts to Rogers Centre events.
BOX OFFICE HOURS*
Monday to Friday: 10:00 a.m. to 7:00 p.m.
Saturday and Sunday: 10:00 a.m. to 5:00 p.m.
ROGERS CENTRE EVENT TICKETS
Phone: 1-855-985-5000
Online: ticketmaster.ca
Group Sales: groupsales@rogerscentre.com or call: 416-341-2255
Click here for seating charts to Rogers Centre events.
TORONTO BLUE JAYS TICKETS
Phone: 416-341-1234 or 1-888-OK-GO-JAY (1-888-654-6529).
Online: bluejays.com
Group Sales: groupsales@bluejays.com or call: 1-888-654-6529, option 32.
Click here for the Toronto Blue Jays seating chart.
TORONTO ARGONAUT FOOTBALL TICKETS
Phone: 416-341-2746
Online: argonauts.ca
Group Sales: groupsales@argonauts.ca or call: 416-341-ARGO (416-341-2746)
Click here for the Toronto Argonauts seating chart.
Fans may also purchase tickets at any Ticketmaster retail outlet location. Please visit Ticketmaster for a list of their outlets.
DINING OPTIONS AT ROGERS CENTRE
From the in-venue restaurant, Sightlines, to the newly opened concession areas on the 100 Level Concourse, Rogers Centre is pleased to offer various food options for guests to the venue.
DRINKING FOUNTAINS
Several drinking fountains are located on each level within the venue. You can find them at:
- Level 100: near sections 107, 115, 126, 137
- Level 200: near sections 207, 219, 229, 241
- Level 500: near sections 507, 517, 529, 541
FAMILY WASHROOMS
To assist families with their child care needs while attending events at Rogers Centre, diaper changing stations have been installed in all restrooms throughout the building.
IN / OUT PRVILEGES
For security reasons, Rogers Centre does not allow in/out privileges. A guest choosing to exit the venue prior to the end of an event will not be permitted re-entry.
SMOKING
Rogers Centre, in compliance with the Province of Ontario's Smoke-Free Ontario Act, is a smoke-free environment. Smoking is not permitted at any level in the building. Security issues preclude us from allowing guests back into the building if they choose to exit. Those fans leaving the facility to smoke, will not be permitted re-entry to the stadium.
U.S. CURRENCY
Rogers Centre accepts U.S. Currency at all merchandise locations around the venue.
Additional information is available in the easy to use links in the right and left margins of this page.