Guest Services

Rogers Centre understands our guests have plenty of choices when it comes to your sporting, entertainment and leisure-time activities. The fact you choose to spend your time and hard-earned dollars here is valued and appreciated.

A new Guest Services department has been created to improve guest service and the overall fan experience at Rogers Centre. Training is being led to ensure all staff members excel in matters of courtesy, kindness and product knowledge. Those are the key elements of a new service delivery theme - We Win With TEAMWORK - introduced across all levels of the organization. TEAMWORK, in this instance, is an acronym:

• Treat our guests with the highest courtesy
• Exceed their expectations
• Attitude is everything
• Make major memories happen
• Willingness to help
• Own the problem & find the solution
• Responsibility is yours
• Kindness will keep them coming back

By committing to the ideals of TEAMWORK, we can work to ensure you and your family or friends enjoy every moment of your visit to Rogers Centre in a safe, clean and friendly environment.

Your comments, suggestions, ideas and complaints are always welcome and appreciated. Call Guest Services at 416-341-1707 or write to us at fanfeedback@rogerscentre.com.